Black Mesh Collar Bow Long-sleeved Dress

About Transportation

1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?

We offer free shipping to most countries.

Delivery time = Process time ( order preparation )+ Shipping time.

(1) Free Shipping (if your order is over $69):

• • Carrier: EMS
• • Cost: Free when orders over $69, $5.75 shipping fee when orders less than $69
• • Process Time: 1-2 weeks
• • Shipping Time: 2-4 weeks ( To most countries )

(2)Fast Shipping: only available to Norway, Iceland, Cyprus, Puerto Rico, Alaska, and Hawaii.

• Cost: €100 per piece
• Process Time: 1-2 Weeks
• Shipping Time: 5-7 days
• Carrier Availability by Destination:
• Norway, Iceland, Cyprus: UPS / DHL Express
• Puerto Rico, Alaska, Hawaii: UPS / DHL Express / FedEx

Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.

For a faster shipping, please contact us at [email protected]

>>Please see our Shipping Policy for more details.

2. Can I track my order?

Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en

About Returns and Refunds

1. How do I cancel an order?

You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).

2. What if I receive a damaged item?

Products received with broken  are not considered defective and cannot be returned. In this case, we will replace product at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.

3. When will I receive the refund?

After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.

>>Learn more

About Product

1. How do I choose the right size?

When choosing clothing sizes, we recommend referring to each brand's size guide, usually found on the product pages. If you're unsure, measure your body dimensions and consult the size chart to ensure you select the correct size.

2. How can I maintain the best condition of my clothes?

To preserve the quality and appearance of your clothes, follow the care instructions provided. Typically, it's advised to hand wash in cold water or select appropriate dry cleaning methods. Avoid excessive sun exposure and tumble drying to prolong the lifespan of your garments.

3.How can I stay updated on the latest fashion trends?

Stay informed by following our fashion blog or social media pages, where we regularly share the latest trends, styling tips, and brand news. You can also subscribe to our newsletter for updates on new products and promotions.

4.Where can I find information about accessories?

Explore our website for a variety of exquisite accessories, including handbags, jewelry, and footwear. Visit our product pages or contact our customer service team for more details and purchasing advice.